Shipping & Returns
Shipping & Returns
Fast and Reliable Shipping
We're committed to delivering your orders quickly and efficiently.
- Most orders placed before 4pm are dispatched the same day and delivered the next working day by DHL Parcel.
- Orders over £25 qualify for free standard shipping.
- Need it faster? Guaranteed express next-day delivery options are available at an additional cost.
Easy Returns
We want you to be completely satisfied with your purchase. If you're not, you can return eligible items within 30 days of delivery for a refund or exchange.
Requesting a return is simple:
- Log in to your account.
- Navigate to the "Return an Item" section.
- Follow the prompts to complete your return request.
Additional Information
- Please ensure returned items are in their original, undamaged condition and packaging, with all tags and labels attached.
- We recommend obtaining proof of postage for your return.
- Refunds will be processed within 5 business days of receiving your returned item.
Contact Us
If you have any questions about our shipping or returns policy, please don't hesitate to contact us. Our friendly customer service team is always happy to help!
Contact us using the Contact Us link on this page, or call us using the telephone number at the top or bottom of this page.